#1. Can you provide a copy of your license and insurance for the services to be provided?
There’re plenty of companies out there that like to tell you that they have insurance, when in actuality they don’t. Liability insurance and worker’s compensation insurance are of the utmost importance for service based type of businesses. The insurance will protect you from having to pay, out of your pocket, for any accidents or damages that could happen during the tree service process.
Make sure they have worker’s compensation insurance. After all, how can you trust a company to take good care of your property when they can’t even take care of their own workers?
#2. Can you provide me with an estimate?
Any well respected tree services company should have no problem in providing you with an estimate; most of the time it will be a free estimate. The estimate will be a rough calculation of the costs, based on the information you provide.
There’re times when companies charge extra for stump removal, when removing a tree. Make sure to ask if the stump removal is included in the estimate or if it’ll be an extra charge.
#3. What’s included in your tree service fee?
Make sure that the estimate being provided is written and well detailed for the specific job you need to be completed. An itemized estimate would be best.
Avoid asking for an estimate over the phone. Move as far away as possible from any company that will give you an estimate over the phone. And remember that the lowest estimates are not always the best ones. There companies that are out just to make a quick buck.
#4. How long will the job take to complete?
The answer depends on how difficult the job is. Companies that promise you with a quick service, before they understand the scope of the work to be done, are trying, just, to sell you something. A speedy turnaround might get you into more trouble that you bargained for.
#5. Do you expect any payment up front for the tree service(s)?
Stay aways from companies that ask for a deposit. Professional tree services companies don’t charge before they do the job. Some of these companies even have payment plans.